Return & Refund Policy
CAN I RETURN THE PURCHASED PRODUCT?
Yes, you can return the item. You need to inform us within 72 hours of receiving the product on nonsensetee.com@gmail.com OR 9599040364 through WhatsApp mentioning your Order ID & date of order.
HOW TO APPLY FOR THE RETURNS?
After receiving the request, we will get in touch with you via email within 24 - 48 hours Monday to Saturday. All return request emails sent on Saturday and Sunday will be processed on Monday. The company holds the right to reject a return request. You need to make sure the product is in its original condition with all the tags and no signs of wear and tear. Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition or have been worn, if the tags are removed then in that case a refund would not be provided.
REFUND
All shipments (COD & PREPAID) are eligible for a refund. 100% REFUND of product cost. We will process and credit the refund to the customer's original payment method within a max of 7 working days.
REPLACEMENT
In case, the size doesn't fit, you can opt for a replacement. Nonsensetee will provide a one-time product replacement in case of a size issue. No further replacements will be allowed. We will arrange a reverse pick-up from your address. It takes 7-15 working days for the shipment to reach us. Once picked up from your address. (In some cases, it might take longer). The pick-up is done by a third-party courier company and it is an extra cost borne by us. Please make sure you keep the parcel ready. The pick-up will be attempted twice; if the courier company is unable to pick up the shipment, you will have to send the shipment back to the company address mentioned below. Reverse Pick Up is subject to the availability of the service in your area pin code.
REFUNDS FOR FREE PRODUCT DEALS
Any items purchased during a BOGO Sale (Buy 1 Get 1 Free) or any such promotions wherein free products are included, such orders will not be eligible for any returns or exchanges.
The cash-on-delivery charge is not refundable.
COD CHARGES
The cash on delivery charges is not refundable in any case.
REVERSE PICK UP
We do not charge extra or debit any amount for reverse pick-up. However, it is a service we provide to our customers. The pick-up is subject to the availability of service in your area Pin-Code. If reverse pick-up is not available, we request you to send the product back to the below-mentioned address.
PLEASE NOTE: THE REVERSE PICK-UP CHARGES BORNE BY YOU TO SEND THE PRODUCT CANNOT BE REFUNDED IN THE BANK ACCOUNT AS PER INDIAN TAX REGULATIONS.
SELF-SHIPPING OF ORDERS FOR RETURNS
In case your pin code is non-serviceable for a reverse pick-up, you’ll have to courier the product(s) to the following address:
NONSENSETEE
WZ-110A, 3rd floor
Budhella, Vikas Puri
New Delhi-110018
Please ensure the items are packed securely to prevent any loss or damage during transit and the ORDER ID & REGISTERED MOBILE NUMBER is mentioned on the package. All items must be in unused condition with all original tags attached and packaging intact. Within 48 hours of receiving the product(s), the complete amount + courier charges will be refunded to your bank account in case of prepaid and COD.
CAN I OPT FOR A REFUND OR A REPLACEMENT FOR REPLACED PRODUCT?
No, the product can be only replaced once. Also, you cannot opt for a refund/credit note for a replacement product.
HOW LONG DOES IT TAKE TO RECEIVE A REFUND?
Once the product is picked from your place, it takes 7 - 15 days for the product to reach us as most of the courier companies are relying on surface shipping it might take even longer.
ORDER CANCELLATION
Cancellations will only be possible till the order has not been dispatched from our warehouse.
PRODUCT PURCHASED VIA BLACK FRIDAY SALE, CLEARANCE SALE OR ANY OTHER SALE PERIOD ARE NOT ELIGIBLE FOR ANY RETURNS, EXCHANGE, REFUND ON ANY CONDITIONS.
If you are facing issues with the returns process, please email us on nonsensetee.com@gmail.com
PLEASE NOTE: THAT WE DO NOT SOLVE CUSTOMER QUERIES ON WHATSAPP. FOR ANY QUERIES YOU MUST COMMUNICATE WITH US ON nonsensetee.com@gmail.com
NONSENSETEE may, at its discretion and without prior notice, change the products or categories to which this policy would apply.